FAQ

Do you have a showroom we can visit?

Yes, we do! We are encouraging our customers to visit our showroom and try out our items before making a purchase.

Our showroom is located at 80 Genting Lane #10-10, Singapore 349565.

Operating hours: 11 am to 5 pm (Monday-Friday excluding Public Holidays) (by Appointment basis only)

Do I need to make an appointment?

Should you wish to visit our showroom or got questions for us, do set an appointment. Get in touch with us at Tel: (65) 96187888 or Email: enquiries@hitlife.sg. You may also send in an enquiry form that can be accessed through our contact page and we will get back to you shortly.

How fast can you arrange delivery?

HIT LIFE SG seek to arrange our deliveries within 3-7 working days. For specific delivery requests, kindly contact us at : (65) 6970 8323 or Email: enquiries@hitlife.sg.

Do you deliver out of Singapore?

At this time, we are only able to deliver within Singapore.

What happens if the items received are defective?

Kindly inform us within 7 days of delivery. We will replace as soon as possible once we ascertain the defect. For more information, kindly refer to our DEFECT POLICY.

I have a change of mind and I would like to return my product.

We currently do not offer cancellations, returns or refunds once payment had been processed.